Updated Jan 2024
COLLECTION OF YOUR INFORMATION
The information we may collect through our Sites includes:
BROWSING AND DEVICE DATA
Information our servers automatically collect when you access the Sites with your Device, such as such as your IP address, MAC address or other device identifier, location information, the kind of browser or computer you use, pages and content that you visit on the Website, what you click on, the state and country from which you access the Website, date and time of your visit, web pages from which you linked to the Website, and web pages you have viewed directly before and after accessing the Website.
SOCIAL MEDIA DATA
User information from social media networking sites, such as Twitter, Instagram, YouTube, TikTok, Facebook, Pinterest, Apple’s Game Center, etc., including your name, your social media username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social media. We may also request permissions related to your social media accounts, such as friends or followers, check-ins, and likes, and you may choose to grant or deny us access to each permission. For more information regarding any such permissions, refer to the permissions reference pages of the social media networks with which you have an account. For more information regarding Facebook and Instagram permissions, refer to the Facebook Permissions Reference
Information about you from third parties, such as other users utilizing our e-gift card offerings, advertising networks, media monitoring companies, and publicly available sources.
Inferences we may draw about you based on the information we collect, such as your location based on your IP address or products you might like to purchase based on your browsing history on the Sites.
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Sites to:
Create and manage your account and profiles
Fulfill and manage purchases, orders, payments, and other transactions related to the Sites
Email or message you regarding your account or order
Respond to product and customer service requests, comments, and suggestions
Facilitate engagement with the Sites, such as by enabling comments, reviews, and user-to-user interaction
Request feedback and contact you about your use of the Sites
Notify you of updates to the Sites
Administer sweepstakes, promotions, and contests
Offer new products, services, mobile applications, and/or recommendations to you
Deliver coupons, newsletters, and other information regarding promotions and the Sites to you
Personalize the advertisements you see and your use of the Sites by generating a profile based on your preferences, interests, and purchasing and browsing histories
Monitor and analyze usage and trends to improve your experience Sites
Conduct internal research and developmentIncrease the efficiency and operation of the Sites, including repairing any errors affecting the functionality of our Sites
Perform other business activities as needed
Resolve disputes and troubleshoot problems
Prevent, investigate, and respond to security incidents and fraudulent transactions, and protect against criminal activity
Assist law enforcement and respond to subpoenas
Comply with our legal obligations, including your rights recognized by law or regulatory requirements
In some jurisdictions, individuals may have the right to opt-in or withdraw consent for certain uses. If you reside in such jurisdictions, you may have additional rights which are detailed below at “Access, Correction, and Deletion.”
If you are a California resident or European citizen, your specific rights are detailed, respectively, in the “California Privacy Rights” and “European Data Protection Rights” sections below.
DISCLOSURE OF YOUR INFORMATION
We may share your information with our affiliates, which include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
We may share your information with our business partners to offer you certain products, services or promotions.
THIRD-PARTY SERVICE PROVIDERS
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
THIRD-PARTY PIXELS AND COOKIES
When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout. This information can also be found here: https://retention.com/support/update-privacy-policy/
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for our own marketing purposes, as permitted by law.
We may use third-party advertising companies to serve ads when you visit the Sites. These companies may use information about your visits to the Sites and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you. For more information on “Interest-Based Advertising,“ including your choices, see the relevant section below.
OTHER THIRD PARTIES
We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
AGGREGATE, DEIDENTIFIED INFORMATION
We may share aggregate and/or deidentified information about users of our Sites with third parties for any of the above purposes or for research as well.
INTERACTIONS WITH OTHER USERS
If you interact with other users of the Sites, those users may see your name, profile photo, and descriptions of your activity, including posting comments, liking posts, chatting with other users, sending invitations to other users, following blogs, etc.
When you post comments, contributions, or other content to the Sites, your posts become publicly available and may be viewed and collected by all, as well as publicly distributed outside the Sites in perpetuity. You should use care before posting information about yourself online.
SOCIAL MEDIA CONTACTS
If you use the Sites or connect to the Sites through a social network, your contacts on the social network may see your name, profile photo, and descriptions of your activity, depending on your settings on that social network. Such information may be viewed, collected, and distributed publicly like online postings.
We may disclose your personal information with your express consent. BY LAW OR TO PROTECT RIGHTS If we believe the release of information about you is necessary to protect the rights, property, and safety of others, to respond to legal process, or to investigate or remedy potential violations of our policies, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes contacting emergency responders or law enforcement, as well as exchanging information with other entities for fraud protection and credit risk reduction.
SALE OR BANKRUPTCY
YOUR CHOICES REGARDING YOUR INFORMATION ACCOUNT INFORMATION
You may at any time review or change the information in your account or terminate your account on our Sites by: Logging into your account settings and updating your account, or contacting us using the contact information provided below.
EMAILS AND COMMUNICATIONS
Providing Wonderlust your email address opts you in to receive Wonderlust email newsletters. You may choose at any time to discontinue receiving email newsletters by clicking the “unsubscribe” button or opting out as described below. Providing Wonderlust and our Messaging Service with your phone number and other personal information opts you in to receive Wonderlust texts. You may choose at any time to discontinue receiving texts by texting “STOP.” Wonderlust may also contact you by email, mail, or telephone regarding any order placed on our Website, or regarding customer service requests, comments, or suggestions. If you no longer wish to receive correspondence, emails, or other communications from us regarding special offers or promotions, you may opt-out by: Noting your preferences at the time you register your account with the Sites Logging into your account settings and updating your preferences, contacting us using the contact information provided in the “Contact Us” section below, even if you opt-out of receiving these messages, we reserve the right to send you certain communications relating to the services we provide, and we may send you service announcements and administrative messages. We do not offer you the opportunity to opt-out of receiving those communications. For more information about interest-based advertising, including how you can manage advertising, please see “Interest-Based Advertising” below. If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
TRACKING TECHNOLOGIES COOKIES AND WEB BEACONS/CLICK-STREAM
CONTROLS FOR DO NOT TRACK FEATURES
RETENTION OF YOUR INFORMATION
Personal information that we collect, access or process will be retained only as long as necessary for the fulfillment of the purposes for which it was collected, unless otherwise provided in agreements between you and Wonderlust or as required or authorized by law. Personal information that is no longer required to fulfill the identified purposes will be destroyed, erased, aggregated, or made deidentified.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
POLICY FOR CHILDREN
The Sites are not directed to children, and we do not knowingly collect information from or market to children under the age of 18 without verifiable parental consent. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below, and we will endeavor to investigate and delete such information from our systems.
ACCESS, CORRECTION, & DELETION
We respect your right to access and correct your personal information. You may access your personal information by signing into your account on our Website. From there, you can correct or modify your information. For information not associated with an account, you may submit a request as described below. You may also exercise your rights, subject to applicable laws, to request that we delete or restrict access to your personal data. Please note that we may retain certain information as required or permitted by applicable law. If you are a California resident or European citizen, your specific rights are detailed, respectively, in the “California Privacy Rights” and “European Data Protection Rights” sections below. If you need assistance correcting or updating your personal information, or would like to request that we delete your personal information, please contact us using the contact information detailed in the “Contact Us” section below.
CALIFORNIA PRIVACY RIGHTS
California laws afford consumers residing in California certain rights with respect to their personal data. If you are a California resident, this section applies to you. Shine the Light Law Users who are California residents may request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for their own direct marketing purposes, as well as the names and addresses of all such third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided in the “Contact Us” section below.If you are under 18 years of age, reside in California, and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from our systems.
California Consumer Privacy Act
EUROPEAN DATA PROTECTION RIGHTS
VISITORS FROM OUTSIDE THE U.S. – CROSS-BORDER TRANSFER